Choose the word or group of words that best completes the text.

From: Ruth Richards
To: Team members
Subject: Sales statistics

Attached to this email is a copy of our weekly sales statistics, __________ quantities and percentages.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Language profile auditing

In order to facilitate the verification of language levels, it would be easier for all involved if your language test scores _____________ our internal database. Attached, please find instructions as to how to edit your profile so that the information is displayed.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: International services department

Our international services branch has now ______________ to our Toronto office. Full contact information is attached.

Identify which one of the underlined sections contains one or more errors.

From: Management
To: Non-permanent employees
Subject: Calculating seniority

Some numerous questions have been raised about calculating seniority for contractual workers. It is important to remember that if you ask for unpaid leave, your seniority will start from zero when you come back.

Identify which one of the underlined sections contains one or more errors.

C- Digital camera technology and associated enabling systems have developed rapidly in the last decade, allowing for the acquisition of high resolution digital aerial imagery. This digital aerial imagery has the potential to fulfill a thick range of forest health information needs, particularly those which require detailed stand-level data.

Choose the word or group of words that best completes the text.

From: Management
To: All employees
Subject: Contact information

Please check your profiles to _____________ all of your contact information is up-to-date.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Aptitude scores

For statistical purposes, we would like to analyse the results of aptitude tests performed during the recruitment process. However, we ___________________ the Department of Psychology to forward us your results. Please complete the enclosed form and fax it to the number provided.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: International services department

New procedures ________________ clients who contact us by phone to the international services department will be explained in a brief meeting at 3 p.m. with your team leader. He or she will contact you shortly to inform you which room will be used.

Identify which one of the underlined sections contains one or more errors.

From: Management
To: Non-permanent employees
Subject: Permanency exams

The results of the permanency exams are expected within the next five days. You will receive notification of your grade at your desk in a sealed envelope. If you would like a further breakup of your grade, please consult your manager.

Choose the word or group of words that best completes the text.

From: Management
To: All employees, publishing
Subject: Typos

Always be careful to completely edit all ______________ posted on our website, as we have noticed typos lately.

Choose the word or group of words that best completes the text.

From: Building management
To: All staff
Subject: Protests in downtown the downtown area

Today there will be a series of protests around the downtown area ____________ recent actions taken by the government regarding funding of post-secondary education. Therefore, please use the side door when leaving.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Case escalation

New procedures for escalating problem resolution cases or requesting an investigation ________________ the department’s main portal. Please review these, as there have been some important changes. If you have any questions, contact a resource officer.

Identify which one of the underlined sections contains one or more errors.

A- All regions of Canada can experience seasoned dry spells, but only in the Prairie Provinces can precipitation cease for a month, surface water disappear for entire seasons, and drought persist for more than a decade. The most expensive natural disasters in Canadian history have been droughts in this region.

Choose the word or group of words that best completes the text.

From: Kerry Ingrim
To: Team members
Subject: Weekly meeting

Due to the busy schedules of many of our team mates, our meeting this week ________________ to 30 minutes.

Choose the word or group of words that best completes the text.

From: Sales committee
To: All staff
Subject: Sales forecasts.

Due to recent _____________ by the provincial government, we are re-evaluating our sales projections for the next 2 trimesters. A full forecast will be available by the end of the month.

Choose the word or group of words that best completes the text.

From: I T
To: All staff
Subject: Pop-up windows

We have received several comments that when using our database software, pop-up windows ________________ for tracing payments do not close. By clicking on the icon for desktop and then clicking on the program in question, the window will close.

Identify which one of the underlined sections contains one or more errors.

B- The Prairies have one of the world’s most variable climates. Summers are most often hot and dry, and winters bitterly cold. Total rainfall can vary drastically from season to season and from year to year.

Choose the word or group of words that best completes the text.

From: Management
To: All employees
Subject: Overtime

We are looking for volunteers to work overtime, as the project is ____________ schedule.

Choose the word or group of words that best completes the text.

From: Building management
To: All staff
Subject: Entering the building after 6 p.m.

As everyone is aware, we will be experimenting with night shifts in the coming months. To ____________ security, the side entrance will be closed after 6 p.m., and everyone must clearly display their internal identification card when entering through the main door after this time.

Choose the word or group of words that best completes the text.

From: IT
To: All staff
Subject: Abrupt closing of programs

It has been brought to our attention that programs used to produce blank forms for clients _________________ between windows. We are working on this issue, and will inform everyone when it is resolved.

Identify which one of the underlined sections contains one or more errors.

C- In the future, the Prairies’ climate is expected to become even less predictable. Extreme weather, including heat waves, intense storms, torrential rains, hail and floods are likely. Droughts may become more frequent and pronounced. More precipitation will fall as rain instead of snow, and there will be less rainfall in the summer grow season, when it is needed most.

Choose the word or group of words that best completes the text.

From: Management
To: All employees
Subject: End of trimester

Every project for the trimester has been successfully completed, and we would like to express our gratitude for a _____________.

Choose the word or group of words that best completes the text.

Public servants should not offer ________ assistance to persons that have dealings with the government, as it can easily turn into a conflict of interest.

Choose the word or group of words that best completes the text.

From: IT
To: All staff
Subject: Account viewing

We are purchasing a new program that will allow users to easily switch between _________________. We understand how inconvenient the current program is, having to start from the main screen each time the client name is changed.

Identify which one of the underlined sections contains one or more errors.

A- Research scientists have discovered a way to predict how buildings and soil will respond to earth tremors — knowledge that can be used to update building codes so that future structures can withstand better earthquakes. By using background sounds such as traffic noise, the international team was able to increase its understanding of how both soil and buildings respond to ground shaking.

Choose the word or group of words that best completes the text.

From: Human resources
To: All staff
Subject: Banking of personal days

In last year’s collective agreement, it was agreed that all full-time workers would receive 2 personal days _____________ regular vacation days. Please note that unlike vacation days, personal days cannot be banked.

Choose the word or group of words that best completes the text.

When involved in dealings that could be considered a conflict of interest, and when this is not part of __________ official duties, civil servants must obtain prior consent from their superiors.

Choose the word or group of words that best completes the text.

From: Danny Wise, Union Representative
To: All employees
Subject: Language rights in the office

This is a reminder that you have the right to speak with your managers in the official ____________________. Conversely, any employees working under you have the right to choose which language they wish to address you in.

Identify which one of the underlined sections contains one or more errors.

B- There is a clear cause-and-effect relationship between the frequency of the ground’s motion and that of the building. Tall buildings are most affected by slow shaking, while low-rise buildings are affected by rapid shaking.

Choose the word or group of words that best completes the text.

From: Human resources
To: All staff
Subject: Personal days – additional information

Further to our last message, we should mention that if you change positions and ____________ your personal days, they will also be lost. Please keep this in mind when applying to internal competitions.

Choose the word or group of words that best completes the text.

From: Human resources
To: All staff
Subject: Timesheets to be filled out before end of March

Since March 31st is the end of the fiscal year, it is important that weekly time sheets ____________ on this day, even though the week is not over.

Identify which one of the underlined sections contains one or more errors.

From: Danny Wise, Union Representative
To: All employees
Subject: Meeting union representatives during working hours.

All employees have the right to meet with a union representative during regular working hours, and without having their pay reduced. May your manager forget this, you should refer him or her to section 36 of the collective agreement.

Identify which one of the underlined sections contains one or more errors.

C- Such researches are playing an important part in increasing national and international earthquake preparedness. By looking at soil, ground shaking and the type and size of a structure, building codes can be improved so that new structures are more resistant to earthquakes. And the same information can be used to guide the quakeproofing of existing buildings.

Choose the word or group of words that best completes the text.

From: Human resources
To: All staff
Subject: Vacation days

We are expecting certain weeks to be busier than others in the next 6 months. We are enclosing a schedule showing our forecasts for the busiest periods. __________________ vacation days, it is important to consult this schedule.

Choose the word or group of words that best completes the text.

From: Human resources
To: All staff
Subject: Timesheets
When it is necessary to complete timesheets before the end of the week, the rest of the days in the week will ___________ a separate sheet. We will advise you when this is necessary.

Identify which one of the underlined sections contains one or more errors.

From: Danny Wise, Union Representative
To: All employees
Subject: Callers questions escalation of issue

When a caller becomes irritated with regulations, you have the right to transfer this person to your manager if said caller wishes to file a complaint. In case your manager disagrees, you may remind him/her of their responsibilities, and if the situation is not rectified, you may speak with a union representative about the issue.

Identify which one of the underlined sections contains one or more errors.

A- Water shortages and increased aridity are the key climate change concerns on the Prairies, with implications for most aspects of prairie life. Reduced availability of water could hamper production in several important economic sectors, such as agriculture, forestry and energy, encouraging continued emigration from rural areas to urban centres. Many other sectors, including recreation, tourism and public health, will also be challenged by a drier future.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Financial aid for educational purposes

_____________ budget constraints, we will be redesigning available financial aid for those employees planning on taking university courses connected to their present or future employment. Further details will be posted on the intranet.

Choose the word or group of words that best completes the text.

From: Human resources
To: All staff
Subject: Pay schedules
As explained in previous emails, at times it is necessary to complete two compensation time sheets in a week. This is most often the case when a month ends in the middle of the week. However, it is important to note that pay days will not be ______________.

Question 42: Identify which one of the underlined sections contains one or more errors.From: Management

To: All employees
Subject: Weekly reading periods

Starting this month, there will be a weekly one hour reading period in our department. This is to allow everyone to review procedures. It is highly recommended that everyone take full advantage of this opportunity. It is not meant to be a break.

Identify which one of the underlined sections contains one or more errors.

B- The continued participation of seniors and near seniors in the labour force beyond the current average age of retirement may help to mitigate the above mentioned consequences of population aging.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Cafeteria service ending

We ____________ renewing the contract of the caterer who works in the cafeteria on the tenth floor. We are hoping to have a replacement in place sometime towards the end of the year.

Choose the word or group of words that best completes the text.

From: Human Resources
To: Internal applicants
Subject: Security screening

For those employees ______________ security clearance, it is important to return forms completed with all contact information for references, including both phone numbers and email address.

Identify which one of the underlined sections contains one or more errors.

From: Management
To: All employees
Subject: Refresher seminars

As we are all aware, there have been many changes lately, in both procedures and software. Many employees have commented that it is difficult to run up with all of these changes. We have decided to start a weekly refresher seminar, which will be scheduled for Friday afternoons. Please consult your team leader for the exact times of your sessions.

Identify which one of the underlined sections contains one or more errors.

C- Moreover, the demographic shift is changing the face of our population, impacting the balance of different generational age groups, and magnifying the importance of the way different generations work, live, support and interact with one another.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Cafeteria service ending – clarification

In response to a common question we have received regarding the ending of the contract with the caterer, we would like to clarify something about the cafeteria itself: ____________ open as a place to eat, but there will no longer be hot food available.

Choose the word or group of words that best completes the text.

From: Human Resources
To: All external applicants
Subject: Interview

For those advancing to the next stage of the recruitment process, it is important that each ______________________ of all his or her previous addresses and employers during the interview.

Identify which one of the underlined sections contains one or more errors.

From: Management
To: All employees
Subject: Reduced schedules

At the moment, we are unable to accept requests for reduced hours from our permanent employees. This decision was made given our current workingload. We have compiled lists of requests, and will do our best to accommodate them as soon as we are able.

Identify which one of the underlined sections contains one or more errors.

A- In July of this year, the Canadian government has announced the Broadband Canada: Connecting Rural Canadians program. The projects will offer broadband Internet access to approximately 9 400 households in British Columbia. Base Technology Ltd., Galaxy Broadband Communications Inc. and Shaw Cablesystems Limited are conditionally approved for funding in British Columbia as part of today’s announcement.

Choose the word or group of words that best completes the text.

From: Training department
To: All staff
Subject: Clarification request – training sessions desired

Several employees have requested short refresher courses on aspects of the new software ____________ last month. Please send us more details of the subjects you would like to see covered in training sessions offered in the future.

Choose the word or group of words that best completes the text.

From: Management
To: All employees
Subject: Contribution recognition awards

All recommendations for the annual contribution recognition awards must ______________ the end of the week. Additionally, everyone must give 3 reasons for the recommendation.

Identify which one of the underlined sections contains one or more errors.

From: Building security
To: All employees
Subject: Procedures in case of fire

Please review the inclosed instruction on evacuation procedures in case of fire. We will be having fire drills in the next several weeks. Compliance with the rules outlined in this attachment are absolutely essential.

Identify which one of the underlined sections contains one or more errors.

B- Announcements of additional investments involving more geographical areas, regions, provinces and companies will be made in the near future, until all program funds have been allocated.

Choose the word or group of words that best completes the text.

From: Training department
To: All staff
Subject: Technical problems

We have noticed that, following the systems upgrade last night, several programs have been freezing. This is especially true for the programs ______________ payment history and account balances. Please save your work frequently until this issue is resolved.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Accessing confidential information

We request that __________________ for accessing confidential information. Breaches in conduct can result in dismissal.

Identify which one of the underlined sections contains one or more errors.

From: Building security
To: All employees
Subject: Procedures for bomb threats

Due to recent incidents in other departments, it is imperative that we review procedures on the event of a bomb threat. We will be compiling an internet tutorial which will soon be posted on the intranet. All employees will be given time during regular business hours to review this learning tool.

Identify which one of the underlined sections contains one or more errors.

C- The program aims to extend broadband service to as many unserved and underserved Canadian households as possible. As communities very greatly in size, this program focuses on connecting households. After all, the fact that a community has broadband access does not always mean that service is available to individual households.

Choose the word or group of words that best completes the text.

From: Training department
To: All staff
Subject: Possibility of short paid training sessions

After processing the requests received, we are now in a position to offer training sessions related to recently upgraded software. For those interested in a short course ____________________, please consult with your team leader.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Behaviour while representing the government

Further to what was discussed in previous messages, we have posted a summary about acceptable behaviour when representing ______________________. It can be found on the department’s intranet. There is also a list of examples featuring acceptable and unacceptable behaviour.

Identify which one of the underlined sections contains one or more errors.

From: Building security
To: All employees
Subject: Procedures for suicide threats

After having reviewed recently other emergency procedures, we would also like to explain what to do in case of receiving a call from someone who is suicidal. You must notify phone traffic control immediately by pressing the emergency button. They will then contact the police.

Identify which one of the underlined sections contains one or more errors.

A- Insect infestations and disease outbreaks often start as localized phenomenons, but given suitable environmental conditions, have the potential to cause widespread forest mortality over large areas. Routine forest health monitoring, often implemented using systematic aerial surveys conducted over large areas, is commonplace in the United States and in some provincial jurisdictions in Canada, enabling the rapid and efficient acquisition of landscape-level data over forested areas.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Language profile auditing

We are auditing language profiles to ensure that everyone has the certification _____________ their position. For those who require higher levels, there will be a full range of language courses provided during working hours to help in preparing for the tests.

Choose the word or group of words that best completes the text.

From: Management
To: All staff
Subject: Gifts received while performing duties

It is essential that you never accept gifts or prizes in connection to any of your duties. Despite our best efforts to explain regulations, there have still been cases of gifts being accepted in the last several weeks. Anything with a value of more than $10 ___________________.

Identify which one of the underlined sections contains one or more errors.

From: Management
To: Non-permanent employees
Subject: Upcoming quizzes

Quizzes to determine priority for permanent openings have now been being organized. As soon as the details are finalized, we will post times and explain which material will be covered.

Identify which one of the underlined sections contains one or more errors.

B- Traditionally, conventional aerial photography has formed the foundation of forest health monitoring programs; however, as high spatial resolution satellite data have become more widely available, it is increasingly used for forest health applications.