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Question 1 of 60
1. Question
Choose the correct answer to put in the blank ”___1___”.Last week a reciprocal agreement ___1___ signed by the Department of Aboriginal Affairs and Northern Development Canada with the more than 600 Indian bands in Canada. ____2____ purpose is to set out the specific areas of responsibility for all stakeholders with regard to responsibility for housing and infrastructure on reserves. -
Question 2 of 60
2. Question
Choose the correct answer to put in the blank ”___17___”.To: Lise Gagner
From: Madeline Smith
Subject: Request for Accommodation for Second-Language Testing_____17____ process your request for accommodation in the government’s second-language English reading test, we must obtain the following from you: a completed application using the attached form; a certified copy of your glasses prescription from a qualified optician or ophthalmologist; and a _____18____ from your manager. Otherwise, we will not be able to process your request for accommodation.
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Question 3 of 60
3. Question
What is the role of municipalities in supporting local festivals across Canada?
Funding for local festivals in Canada is available through the Department of Canadian Heritage provided that projects meet the right criteria. The criteria that groups must meet include: being either a local non-profit group, a local Aboriginal government or authority, or an equivalent authority; obtaining additional monetary support from their municipalities or equivalent authorities; and, having successfully produced one edition of the festival for which funding is applied in the two years prior to the application.Other requirements indicate that some organizations have to complete interim reports and submit them to Heritage Canada while all funded festival groups must submit a final report. Furthermore, acknowledgment to Heritage Canada on all promotional materials produced should be done in the manner specified on its website.
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Question 4 of 60
4. Question
Which statement is true?To: All Staff (Canada Health Infoway)
From: Evan Deutsch, Director
Subject: Report of the Auditor GeneralGood afternoon,
On behalf of the Board of Directors, I would like to take this opportunity to congratulate all of you for the excellent job that you’ve done since Canada Health Infoway (CHI) was established and first audited by the Office of the Auditor General of Canada.
The recent report issued by her Office listed Canada Health Infoway as among those foundations which have shown positive indicators in accountability for their use of government funding. We were also applauded for having made informative and transparent presentations before parliamentary committees reviewing foundation management of funding and programs, and for the important work that we do across Canada to develop electronic health records for Canadians.
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Question 5 of 60
5. Question
Choose the correct answer to put in the blank ”___2___”.Last week a reciprocal agreement ____1____ signed by the Department of Aboriginal Affairs and Northern Development Canada with the more than 600 Indian bands in Canada. ____2____ purpose is to set out the specific areas of responsibility for all stakeholders with regard to responsibility for housing and infrastructure on reserves. -
Question 6 of 60
6. Question
Choose the correct answer to put in the blank ”___18___”.To: Lise Gagner
From: Madeline Smith
Subject: Request for Accommodation for Second-Language Testing____17____ process your request for accommodation in the government’s second-language English reading test, we must obtain the following from you: a completed application using the attached form; a certified copy of your glasses prescription from a qualified optician or ophthalmologist; and a ____18____ from your manager. Otherwise, we will not be able to process your request for accommodation.
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Question 7 of 60
7. Question
What are not considered to be the responsibilities of groups applying for funding to the Department of Canadian Heritage?Funding for local festivals in Canada is available through the Department of Canadian Heritage provided that projects meet the right criteria. The criteria that groups must meet include: being either a local non-profit group, a local Aboriginal government or authority, or an equivalent authority; obtaining additional monetary support from their municipalities or equivalent authorities; and, having successfully produced one edition of the festival for which funding is applied in the two years prior to the application.Other requirements indicate that some organizations have to complete interim reports and submit them to Heritage Canada while all funded festival groups must submit a final report. Furthermore, acknowledgment to Heritage Canada on all promotional materials produced should be done in the manner specified on its website.
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Question 8 of 60
8. Question
What does the writer intend the reader to understand from this text?To: All Staff (Canada Health Infoway)
From: Evan Deutsch, Director
Subject: Report of the Auditor GeneralGood afternoon,
On behalf of the Board of Directors, I would like to take this opportunity to congratulate all of you for the excellent job that you’ve have done since Canada Health Infoway (CHI) was established and first audited by the Office of the Auditor General of Canada.
The recent 2009 report issued by her Office listed Canada Health Infoway as among those foundations which have shown positive indicators in accountability for their use of government funding. We were also applauded for having made informative and transparent presentations before parliamentary committees reviewing foundation management of funding and programs, and for the important work that we do across Canada to develop electronic health records for Canadians.
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Question 9 of 60
9. Question
Choose the correct answer to put in the blank ”___3___”.I ____3____ like to remind the members of the team that since you all suggested ____4____ to the Château Laurier for dinner after work on Friday as part of our send- off for Leah, you need to confirm your attendance so we can make reservations. Thank- you for your co-operation. -
Question 10 of 60
10. Question
Choose the correct answer to put in the blank ”___19___”.To: Will Nadeau
From: Duncan Brown
Subject: Update on the Status of the Funds Requested for Purchasing Scientific Journals
____19____ considered your request for additional funds with which to purchase more up-to-date scientific journals for the engineering reference section of the departmental library, I am sorry to inform you that your request has been denied for this fiscal year. Unless journal articles cannot be obtained on-line, or through the auspices of the National Library of Canada interlibrary loan system, I am unable to authorize further expenditures. If the last two criteria apply, you ____20____ complete the special permissions form available on the library’s website. -
Question 11 of 60
11. Question
What is the role of Fisheries and Oceans in the protection of seabirds?One of the areas of responsibility that falls under Department of Fisheries and Oceans (DFO) authority is the protection of seabirds. In a 2007, the DFO outlined its plans to curb the negative impact of fishing practices which in their normal operations unintentionally kill or injure seabirds. This problem arises when birds try to eat the bait that has been placed on hooks to catch fish. These catches are referred to as “incidental catches.”Some efforts used or proposed to mitigate the levels of bird capture and mortality include: continuing to monitor the levels of seabird capture; reviewing the effectiveness of the observer program; promoting mitigation measures; enhancing education efforts among fishers in Canada; completing a reassessment of incidental catches based on new data; and, reporting every four years to the United Nations Food and Agriculture Organization (FAO) on the progress Canada has made through its actions.
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Question 12 of 60
12. Question
Which statement is true?A government institution is permitted to refuse to disclose any record or any part contained therein under the Access to Information Act if the head of the institution has reasonable grounds to believe that the material in the record or any part thereof will be published by another government institution within 90 days.
This is a discretionary exemption which allows government institutions to ensure that the public or Parliament are treated fairly in being accorded an opportunity to view the material at the same point in time. The exemption is also intended to deal with those types of government documents which are required to be published and tabled in Parliament. It protects Parliament’s right to be made aware of certain matters first and ensures that information which must be published in the public interest will be made available to all at the same time and in both official languages. -
Question 13 of 60
13. Question
Choose the correct answer to put in the blank ”___4___”.I ____3____ like to remind the members of the team that since you all suggested ____4____ to the Château Laurier for dinner after work on Friday as part of our send- off for Leah, you need to confirm your attendance so we can make reservations. Thank-you for your co-operation. -
Question 14 of 60
14. Question
Choose the correct answer to put in the blank ”___20___”.To: Will Nadeau
From: Duncan Brown
Subject: Update on the Status of the Funds Requested for Purchasing Scientific Journals
____19____ considered your request for additional funds with which to purchase more up-to-date scientific journals for the engineering reference section of the departmental library, I am sorry to inform you that your request has been denied for this fiscal year. Unless journal articles cannot be obtained on-line, or through the auspices of the National Library of Canada interlibrary loan system, I am unable to authorize further expenditures. If the last two criteria apply, you ____20____ complete the special permissions form available on the library’s website. -
Question 15 of 60
15. Question
What can one learn about Canada’s efforts to reduce the incidental capture of seabirds?One of the areas of responsibility that falls under Department of Fisheries and Oceans (DFO) authority is the protection of seabirds. In a 2007 the DFO outlined its plans to curb the negative impact of fishing practices which in their normal operations unintentionally kill or injure seabirds. This problem arises when birds try to eat the bait that has been placed on hooks to catch fish. These catches are referred to as “incidental catches.”Some efforts used or proposed to mitigate the levels of bird capture and mortality include: continuing to monitor the levels of seabird capture; reviewing the effectiveness of the observer program; promoting mitigation measures; enhancing education efforts among fishers in Canada; completing a reassessment of incidental catches based on new data; and, reporting every four years to the United Nations Food and Agriculture Organization (FAO) on the progress Canada has made through its actions.
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Question 16 of 60
16. Question
What is the text’s purpose?A government institution is permitted to refuse to disclose any record or any part contained therein under the Access to Information Act if the head of the institution has reasonable grounds to believe that the material in the record or any part thereof will be published by another government institution within 90 days.This is a discretionary exemption which allows government institutions to ensure that the public or Parliament are treated fairly in being accorded an opportunity to view the material at the same point in time. The exemption is also intended to deal with those types of government documents which are required to be published and tabled in Parliament. It protects Parliament’s right to be made aware of certain matters first and ensures that information which must be published in the public interest will be made available to all at the same time and in both official languages.
-
Question 17 of 60
17. Question
Choose the correct answer to put in the blank ”___5___”.The daily news ____5____ always monitored at Foreign Affairs Canada so that the department can keep its employees well informed about issues that ____6____ Canada and its interests both directly and indirectly. -
Question 18 of 60
18. Question
Choose the correct answer to put in the blank ”___21___”.To: All employees
From: Sandy Duncan
Subject: Quality awards
It’s almost that time again – the annual awards for quality in _____21_____ areas around the department! As many of you know, the categories are quite diverse. Everything from exceptional client service to highest degree of knowledge and willingness to help others will be included.
There will be two rounds of voting: first for any of your colleagues that you choose, and _____22____, between the four with the most votes from the first round. Please send all of your nominations as a response to the complete list of categories that will be emailed at the end of week. -
Question 19 of 60
19. Question
Which statement is true?In the coming weeks, we will be offering training sessions in benefit program administration to all of our client service agents. The training session will last for two weeks, and will be held during regular working hours.This is an excellent opportunity for current employees to position themselves for further advancement in the department. All those who are interested are asked to respond to this email, and will then be scheduled for an upcoming session.
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Question 20 of 60
20. Question
Which statement is true?To: IT Managers on the Hiring Committee for the Laurier Project
From: Major Alan Prior, DND Headquarters
Subject: MeetingIn view of the urgency involved in hiring new IT staff for the Laurier Project, I am recommending that we meet next Monday at 8:30 a.m. for an emergency discussion about the project and how soon we can staff the 15 positions that have been designated a priority by the DG’s office.
Please consider the attached points and come prepared to discuss the possible impact that they may have on both the hiring process and the longer-term operation of the project. For example, it has been recommended that some steps that are a standard part of the hiring process be shortened or eliminated and that some qualifications be modified, all subject to approval from the minister’s office.
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Question 21 of 60
21. Question
Choose the correct answer to put in the blank ”___6___”.The daily news ____5____ always monitored at Foreign Affairs Canada so that the department can keep its employees well informed about issues that ____6____ Canada and Canada’s interests both directly and indirectly. -
Question 22 of 60
22. Question
Choose the correct answer to put in the blank ”___22___”.To: All employees
From: Sandy Duncan
Subject: Quality awards
It’s almost that time again – the annual awards for quality in _____21_____ areas around the department! As many of you know, the categories are quite diverse. Everything from exceptional client service to highest degree of knowledge and willingness to help others will be included.
There will be two rounds of voting: first for any of your colleagues that you choose, and _____22_____, between the four with the most votes from the first round. Please send all of your nominations as a response to the complete list of categories that will be emailed at the end of week. -
Question 23 of 60
23. Question
Which statement is true?In the coming weeks we will be offering training sessions in benefit program administration to all of our client service agents. The training session will last for two weeks, and will be held during regular working hours.
This is an excellent opportunity for current employees to position themselves for further advancement in the department. All those who are interested are asked to respond to this email, and will then be scheduled for an upcoming session. -
Question 24 of 60
24. Question
What is the main purpose of the text?To: IT Managers on the Hiring Committee for the Laurier Project
From: Major Alan Prior, DND Headquarters
Subject: MeetingIn view of the urgency involved in hiring new IT staff for the Laurier Project, I am recommending that we meet next Monday at 8:30 a.m. for an emergency discussion about the project and how soon we can staff the 15 positions that have been designated a priority by the DG’s office.
Please consider the attached points and come prepared to discuss the possible impact that they may have on both the hiring process and the longer-term operation of the project. For example, it has been recommended that some steps that are a standard part of the hiring process be shortened or eliminated and that some qualifications be modified, all subject to approval from the minister’s office.
-
Question 25 of 60
25. Question
Choose the correct answer to put in the blank ”___7___”.To: Janice Wang
From: Flora Johnson
Subject: Security Badges for ContractorsWith ____7____ the previously discussed problem of issuing ID badges for departmental contractors, the following has been decided: Henceforth, all contractors working for this department will be issued red ID badges that ____8____ entry to all floors of the building at 117 Wellington Street between 8:00 a.m. and 6:00 p.m.
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Question 26 of 60
26. Question
Choose the correct answer to put in the blank ”___23___”.______23_____ the well-known philosophy of leadership guru John C. Maxwell, HR will be organizing six- day training sessions on 360° Leadership ideas and applications beginning September 17. Books and DVDs by Mr. Maxwell will be for sale after the training sessions, and the opportunity to participate in personal internet coaching sessions with Mr. Maxwell can be arranged for senior managers with the permission of their directors. All administrative and managerial staff at Industry Canada (IC) are encouraged to attend the training course, but spaces are limited. All staff members ______24_____ to reserve a seat for the training course by contacting Dave Sutherland in HR at (613) 222-2222 or dave.sutherland.@ic.gc.ca. -
Question 27 of 60
27. Question
Which statement is true?“Public opinion research is an important tool for government departments, and is a main focus of work done by PWGSC. It reaches a wide range of Canadians including the general public, users of government services, and those in particular segments of the population such as parents, victims of crime, business people, seniors, youth, Aboriginal peoples and persons with disabilities. This type of research plays an important role in assessing the effectiveness of government policies, programs and services. Information gathered is used to better understand the needs and expectations of Canadians, and gives them a way to contribute to the discussion.“New standards for telephone and online survey research were also developed which will help provide the government with a harmonized approach to survey quality and ensure transparency and value for money.”
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Question 28 of 60
28. Question
Which statement is true?In the final status report issued by the present Auditor General of Canada, public servants were commended for their work. Significant improvements were evident in the government’s financial management practices, including the creation of departmental audit committees.However, there were also areas that her Office identified as needing particular attention. One such area involves the need for fundamental change to improve the living conditions on First Nations reserves and in Inuit communities. Specific issues that arose included the fact that First Nations continue to lack a level of well-being in their communities that would allow them to easily complete high school. Referencing data from DIAND, the report mentions that the rate of high school graduation for First Nations members living on reserves is just 41%, as opposed to the higher rate for the general population at 77%. Likewise, more than half of reserves do not have safe drinking water.
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Question 29 of 60
29. Question
Choose the correct answer to put in the blank ”___8___”.To: Janice Wang
From: Flora Johnson
Subject: Security Badges for ContractorsWith ____7____ the previously discussed problem of issuing ID badges for departmental contractors, the following has been decided: Henceforth, all contractors working for this department will be issued red ID badges that ____8____ entry to all floors of the building at 117 Wellington Street between 8:00 a.m. and 6:00 p.m.
-
Question 30 of 60
30. Question
Choose the correct answer to put in the blank ”___24___”.______23_____ the well-known philosophy of leadership guru John C. Maxwell, HR will be organizing six- day training sessions on 360° Leadership ideas and applications beginning September 17. Books and DVDs by Mr. Maxwell will be for sale after the training sessions, and the opportunity to participate in personal internet coaching sessions with Mr. Maxwell can be arranged for senior managers with the permission of their directors. All administrative and managerial staff at Industry Canada (IC) are encouraged to attend the training course, but spaces are limited. All staff members ______24_____ to reserve a seat for the training course by contacting Dave Sutherland in HR at (613) 222-2222 or dave.sutherland.@ic.gc.ca. -
Question 31 of 60
31. Question
What is the main purpose of the text?“Public opinion research is an important tool for government departments, and is a main focus of work done by PWGSC. It reaches a wide range of Canadians including the general public, users of government services, and those in particular segments of the population such as parents, victims of crime, business people, seniors, youth, Aboriginal peoples and persons with disabilities. This type of research plays an important role in assessing the effectiveness of government policies, programs and services. Information gathered is used to better understand the needs and expectations of Canadians, and gives them a way to contribute to the discussion.“New standards for telephone and online survey research were also developed which will help provide the government with a harmonized approach to survey quality and ensure transparency and value for money.”
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Question 32 of 60
32. Question
Which statement is true?To: All employees
From: Management
Subject: Overtime Hours – Calculation
For employees working overtime, the rate of pay is generally 150% of pay for regular hours. However, for employees working on their days off, all hours of overtime in excess of 7.5 in a single day are paid at 200% of regular wages. For more information, please contact your team leader. -
Question 33 of 60
33. Question
Choose the correct answer to put in the blank ”___9___”.To: All employees
From: Management
Subject: Automatic permanency
Under current policy, those employees who have been continuously working on a contractual basis for five years, are automatically granted permanency. However, due to budget constraints, this policy will no longer be ____9____ beginning in January of next year. Still, seniority will not be lost, and when the financial situation improves, all contractual workers who have at least 5 years of ____10____ seniority will be awarded permanency.
We apologize for the inconvenience this causes. We have discussed the issue with the union, and their representatives are also able to answer any questions you may have. -
Question 34 of 60
34. Question
Choose the correct answer to put in the blank ”___25___”.To: Ms. M. Edwards
From: Ms. S. St-Claire
Subject: Collaborating on Translation/Editing ProjectsHello Ms. Edwards,
When we met at the Managing an Editing Project workshop with the Canadian Editors’ Association last week, we discussed the possibility ______25_____ some private contracts outside of our work at PWGSC. At this point, I cannot see allocating the time for contract work in addition to my regular duties until after the end of June. However, I would still like to stay in touch with you and possibly get together to do some ______26____ over the next few months. Please keep in touch and let me know how heavy you anticipate your workload will be between now and late June.
-
Question 35 of 60
35. Question
Which statement is true?Escherichia coli is a naturally-occurring bacterium that lives in the intestines of cows. Although it causes no problems for cattle, the E. coli strain of the bacterium produces a toxin that is dangerous to humans. If ingested, E. coli causes cramping, diarrhea and in rare cases, kidney failure or even death.
When cows carrying the bacteria are slaughtered, E. coli can sometimes get into the food supply. People who eat undercooked ground beef are at risk of becoming ill from E. coli contamination. Researchers discovered that there were other, non-pathogenic bacteria that carried markers identical or chemically similar to E. coli. When mice were immunized with some of these non-pathogenic bacteria, the bacteria produced antibodies that prevented the mice from becoming infected with E. coli. Scientists expressed an E. coli – specific antibody in plants and then incorporated the plant-based antibody into cows’ food. -
Question 36 of 60
36. Question
Which statement is true?To: All employees
From: Management
Subject: Overtime Hours – Calculation
For employees working overtime, the rate of pay is generally 150% of pay for regular hours. However, for employees working on their days off, all hours of overtime in excess of 7.5 in a single day are paid at 200% of regular wages. For more information, please contact your team leader. -
Question 37 of 60
37. Question
Choose the correct answer to put in the blank ”___10___”.To: All employees
From: Management
Subject: Automatic permanency
Under current policy, those employees who have been continuously working on a contractual basis for five years, are automatically granted permanency. However, due to budget constraints, this policy will no longer be _____9_____ beginning in January of next year. Still, seniority will not be lost, and when the financial situation improves, all contractual workers who have at least 5 years of ____10____ seniority will be awarded permanency.
We apologize for the inconvenience this causes. We have discussed the issue with the union, and their representatives are also able to answer any questions you may have. -
Question 38 of 60
38. Question
Choose the correct answer to put in the blank ”___26___”.To: Ms. M. Edwards
From: Ms. S. St-Claire
Subject: Collaborating on Translation/Editing ProjectsHello Ms. Edwards,
When we met at the Managing an Editing Project workshop with the Canadian Editors’ Association last week, we discussed the possibility _____25____ some private contracts outside of our work at PWGSC. At this point, I cannot see allocating the time for contract work in addition to my regular duties until after the end of June. However, I would still like to stay in touch with you and possibly get together to do some ______26_____ over the next few months. Please keep in touch and let me know how heavy you anticipate your workload will be between now and late June.
-
Question 39 of 60
39. Question
Which statement is true?Escherichia coli is a naturally-occurring bacterium that lives in the intestines of cows. Although it causes no problems for cattle, the E. coli strain of the bacterium produces a toxin that is dangerous to humans. If ingested, E. coli causes cramping, diarrhea and in rare cases, kidney failure or even death. When cows carrying the bacteria are slaughtered, E. coli can sometimes get into the food supply. People who eat undercooked ground beef are at risk of becoming ill from E. coli contamination.
Researchers discovered that there were other, non-pathogenic bacteria that carried markers identical or chemically similar to E. coli. When mice were immunized with some of these non-pathogenic bacteria, the bacteria produced antibodies that prevented the mice from becoming infected with E. coli. Scientists expressed an E. coli – specific antibody in plants and then incorporated the plant-based antibody into cows’ food. -
Question 40 of 60
40. Question
Which statement is true?Canada’s Polar Continental Shelf Program (PCSP) has been in existence for more than fifty years, providing transportation, accommodation, fuel and other necessities to scientists from Canadian and international government, university and agency organizations working in the Arctic. As of next April, PCSP will offer expanded services and facilities at its base in Resolute, Nunavut.The expanded facility will offer almost 2,000 square meters of living accommodations, storage, office space, and warehouse space. The work of researchers will be facilitated by a number of personal and professional features available including an expanded stand-alone laboratory, communications capacity (radio and satellite phones) and specialized equipment and computers.
Many types of research will be supported by this facility ranging from hydrographic surveys to determine safe routes for shipping to climate change and geological research.
-
Question 41 of 60
41. Question
Choose the correct answer to put in the blank ”___11___”._____11____ many people get in touch with the Department of Justice to request that the department provide them with help on personal legal problems, or to research a legal matter of personal importance to them, the Department is unable to help. _____12____ the Department doesn’t have the legal expertise, but because its mission only extends to providing legal counsel and services to the Government of Canada and its departments and agencies. It provides no personal services to members of the public. -
Question 42 of 60
42. Question
Choose the correct answer to put in the blank ”___27___”.To: All Staff
From: Richard Lui
Subject: Cold and Flu Prevention_____27_____ that the cold and flu season will soon be upon us, all Agriculture Canada employees are advised to review the brochures sent out by Health Canada and take the following precautions to avoid spreading contagious illnesses that result in hundreds of lost man-hours per year.
Employees _____28_____ the following: wash their hands regularly, stay home when sick, avoid contact with those already infected, use anti-bacterial products, drink plenty of fluids, and follow a sound system of nutrition. For more information on cold and flu prevention see http:/./www.hc-sc.gc.ca/ahc-asc/media/advisories-avis/_2007/2007_166-eng.php.
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Question 43 of 60
43. Question
Which statement is true?To: Jason Djeffal, M.D. (AANDC, Health Branch)
From: Alexa Montgomery, M.D. (HRSDC)
Subject: WorkshopThe workshop that I will be facilitating for senior human resources managers from several departments next week will focus on educating federal public managers and employees about the importance of tackling head on all work-related ergonomic health concerns. Prevention of problems, early diagnosis, and effective treatment of problems resulting from ergonomic issues lie at the centre of the government’s approach to managing the impact of employee health on government workplaces.
The focus of the meeting will be on the following: identifying common problems related to ergonomics; underlining managerial responsibility; outlining immediate steps that can be taken by managers whose employees are experiencing problems in these areas; and, examining the long-term consequences of dealing or failing to deal with ergonomic problems.
-
Question 44 of 60
44. Question
What is the main purpose of the text?Canada’s Polar Continental Shelf Program (PCSP) has been in existence for more than fifty years, providing transportation, accommodation, fuel and other necessities to scientists from Canadian and international government, university and agency organizations working in the Arctic. As of next April, PCSP will offer expanded services and facilities at its base in Resolute, Nunavut.The expanded facility will offer almost 2,000 square meters of living accommodations, storage, office space, and warehouse space. The work of researchers will be facilitated by a number of personal and professional features available including an expanded stand-alone laboratory, communications capacity (radio and satellite phones) and specialized equipment and computers.
Many types of research will be supported by this facility ranging from hydrographic surveys to determine safe routes for shipping to climate change and geological research. -
Question 45 of 60
45. Question
Choose the correct answer to put in the blank ”__12___”._____11____ many people get in touch with the Department of Justice to request that the department provide them with help on personal legal problems, or to research a legal matter of personal importance to them, the Department is unable to help. _____12____ the Department doesn’t have the legal expertise, but because its mission only extends to providing legal counsel and services to the Government of Canada and its departments and agencies. It provides no personal services to members of the public.
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Question 46 of 60
46. Question
Choose the correct answer to put in the blank ”___28___”.To: All Staff
From: Richard Lui
Subject: Cold and Flu Prevention_____27_____ that the cold and flu season will soon be upon us, all Agriculture Canada employees are advised to review the brochures sent out by Health Canada and take the following precautions to avoid spreading contagious illnesses that result in hundreds of lost man-hours per year.
Employees _____28_____ the following: wash their hands regularly, stay home when sick, avoid contact with those already infected, use anti-bacterial products, drink plenty of fluids, and follow a sound system of nutrition. For more information on cold and flu prevention see http:/./www.hc-sc.gc.ca/ahc-asc/media/advisories-avis/_2007/2007_166-eng.php.
-
Question 47 of 60
47. Question
What do we learn about the writer of this message?To: Jason Djeffal, M.D. (AANDC, Health Branch)
From: Alexa Montgomery, M.D. (HRSDC)
Subject: WorkshopThe workshop that I will be facilitating for senior human resources managers from several departments next week will focus on educating federal public managers and employees about the importance of tackling head on all work-related ergonomic health concerns. Prevention of problems, early diagnosis, and effective treatment of problems resulting from ergonomic issues lies at the centre of the government’s approach to managing the impact of employee health on government workplaces.
The focus of the meeting will be on the following: identifying common problems related to ergonomics; underlining managerial responsibility; outlining immediate steps that can be taken by managers whose employees are experiencing problems in these areas; and, examining the long-term consequences of dealing or failing to deal with ergonomic problems.
-
Question 48 of 60
48. Question
Select the paragraph that best summarizes the text.In the final status report issued by the present Auditor General of Canada, public servants were commended for their work. Significant improvements were evident in the government’s financial management practices, including the creation of departmental audit committees.However, there were also areas that her Office identified as needing particular attention. One such area involves the need for fundamental change to improve the living conditions on First Nations reserves and in Inuit communities. Specific issues that arose included the fact that First Nations continue to lack a level of well-being in their communities that allows them to easily complete high school. Referencing data from DIAND, the report mentions that the rate of high school graduation for First Nations members living on reserves is just 41%, as opposed to the higher rate for the general population at 77%. Likewise, more than half of reserves do not have safe drinking water.
-
Question 49 of 60
49. Question
Choose the correct answer to put in the blank ”___13___”.To: Susan Lawson
From: Anthony Bianchi
Subject: Urgent Amendments Required to Employee Benefits LegislationPlease note that it is _____13____ that the amendments that your division is making to the draft legislation for the Federal Employee Benefits Program be received by midnight January 31. Since this legislation _____14____ come into effect March 31, and must pass through the parliamentary process before that, all deadlines have to be met.
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Question 50 of 60
50. Question
Choose the correct answer to put in the blank ”___29___”.Application forms should be submitted in time to meet the September 1, 2012 deadline. The non-interactive forms (Local Festivals Application Form and Local Festivals Budget form) are available at the Department’s website, but may not be used to submit an application for the September deadline. Interactive forms are released ____29_____ and will be ____30____ about two months before the September 30 deadline and can be used to submit applications. -
Question 51 of 60
51. Question
Which statement is true?We are presently in the process of planning the conversion of the old archival storage room into a new work space for government call centre employees who will man the help desk for public clients of Health Canada’s Local Drug Assistance Program (LDAP). Since the public will be able to access these employees by internet, phone, or in person, this space must not only be kept tidy, but must also be free of all extraneous materials that will not be used by LDAP employees. For these reasons, all units are requested to remove documents that they have previously stored in this area by the end of the month. Any documents found in the area after that point will be deemed to be extra copies that are no longer needed and will be shredded immediately. -
Question 52 of 60
52. Question
Choose the correct answer to put in the blank ”___14___”.To: Susan Lawson
From: Anthony Bianchi
Subject: Urgent Amendments Required to Employee Benefits LegislationPlease note that it is _____13____ that the amendments that your division is making to the draft legislation for the Federal Employee Benefits Program be received by midnight January 31. Since this legislation _____14____ come into effect March 31, and must pass through the parliamentary process before that, all deadlines have to be met.
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Question 53 of 60
53. Question
Choose the correct answer to put in the blank ”___30___”.Application forms should be submitted in time to meet the September 1, 2012 deadline. The non-interactive forms (Local Festivals Application Form and Local Festivals Budget form) are available at the Department’s website, but may not be used to submit an application for the September deadline. Interactive forms are released ____29_____ and will be ____30_____ about two months before the September 30 deadline and can be used to submit applications. -
Question 54 of 60
54. Question
Which of the following sentences best summarizes the text?We are presently in the process of planning the conversion of the old archival storage room into a new work space for government call centre employees who will man the help desk for public clients of Health Canada’s Local Drug Assistance Program (LDAP). Since the public will be able to access these employees by internet, phone, or in person, this space must not only be kept tidy, but must also be free of all extraneous materials that will not be used by LDAP employees. For these reasons, all units are requested to remove documents that they have previously stored in this area by the end of the month. Any documents found in the area after that point will be deemed to be extra copies that are no longer needed and will be shredded immediately. -
Question 55 of 60
55. Question
Choose the correct answer to put in the blank ”___15___”.To: Alyssa Khan, AANDC
From: Jason Bridges, AANDC
Subject: Cutbacks on the use of Temporary StaffUntil further notice, all managers in Infrastructure and Housing (AANDC) are instructed to _____15____ with existing staff and not replace individuals who are on vacation, sick leave, maternity leave, or leaving for retirement. Due to _____16____ circumstances, the funds budgeted for hiring temporary help will no longer be available in this fiscal year.
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Question 56 of 60
56. Question
Which statement is true?To: All employees
From: Human resources
Subject: Competency summaries for internal hiring
In order to expedite future internal hiring processes, we request that all employees who are interested in advancing within the department submit a series of competency summaries.
These summaries are details of past experiences that cover such skills as client service, conflict resolution, teamwork, communication and judgment. Further information on the contents required is available on the intranet. Although there is no deadline for submission, we recommend completing them as soon as possible so as to be ready for any new openings that become available in the months ahead. -
Question 57 of 60
57. Question
Which statement is true?Before the 1960s, wilderness airplane crashes usually ended in tragedy. Even if they were not seriously injured during the crash, survivors faced a long wait before they could be rescued, often dying due to starvation and exposure before they could be saved. Rescue crews had difficulty finding crash survivors obscured by brush and snow. They were forced to fly dangerously low, searching by eyesight alone for an SOS or smoke signals.
In the early 1960s, a device was built that combined a radio transmitter and antenna in one compact package. It was light and durable, fire and water-proof, had shock protection, and was designed to attach to the tail of an aircraft, then separate and curve away from the plane during a crash. In every test, searchers found their target in less than two hours – an unbelievable improvement in search and rescue abilities. -
Question 58 of 60
58. Question
Choose the correct answer to put in the blank ”___16___”.To: Alyssa Khan, AANDC
From: Jason Bridges, AANDC
Subject: Cutbacks on the use of Temporary StaffUntil further notice, all managers in Infrastructure and Housing (AANDC) are instructed to ________15_______ with existing staff and not to replace individuals who are on vacation, or taking sick leave, maternity leave, or are leaving for retirement. Due to _______16________ circumstances, the monies budgeted for hiring temporary help will no longer be available in this fiscal year.
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Question 59 of 60
59. Question
What is the main purpose of the text?To: All employees
From: Human resources
Subject: Competency summaries for internal hiring
In order to expedite future internal hiring processes, we request that all employees who are interested in advancing within the department submit a series of competency summaries.
These summaries are details of past experiences that cover such skills as client service, conflict resolution, teamwork, communication and judgment. Further information on the contents required is available on the intranet. Although there is no deadline for submission, we recommend completing them as soon as possible so as to be ready for any new openings that become available in the months ahead. -
Question 60 of 60
60. Question
Which option best summarizes the text?Before the 1960s, wilderness airplane crashes usually ended in tragedy. Even if they were not seriously injured during the crash, survivors faced a long wait before they could be rescued, often dying due to starvation and exposure before they could be saved. Rescue crews had difficulty finding crash survivors obscured by brush and snow. They were forced to fly dangerously low, searching by eyesight alone for an SOS or smoke signals.
In the early 1960s, a device was built that combined a radio transmitter and antenna in one compact package. It was light and durable, designed to attach to the tail of an aircraft, then separate and curve away from the plane during a crash. In every test, searchers found their target in less than two hours – an unbelievable improvement in search and rescue abilities.